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Levers

Automated direct mail campaign agency

Leverage automated direct mail to reach a physical target at scale: an underused channel, complementary to digital, once the print + drop-off chain is industrialized.

The mission

Design and industrialize an automated direct mail campaign (files, print, drop-off, tracking) to deliver a physical message at scale.

Objectives

  • Frame the targets, offer, and print format
  • Prepare / deduplicate the address files
  • Automate the print + drop-off chain
  • Ensure print quality and postal deliverability
  • Measure the returns (codes, URLs, calls)

Key steps

  1. Strategic framing
    • combinations of targets and messages
    • cadences
    • call to action
    • integration into the main funnel
    • watchpoints
  2. Technical framing
    • mailing list
    • content plan
    • format
    • various tactics to integrate into the letters
  3. Production
    • preparation of the mailing list
    • writing of the letters
    • layout. (1 week)
  4. Phase 1
    • Delivery
    • sending of the campaigns by post. (4 weeks)
  5. Phase 1
    • Report
    • analysis of the campaigns' performance
    • analysis of opportunities and weak signals
    • strategic recommendations for Phase 2
  6. Phase 2
    • Delivery
    • sending of the campaigns by post integrating the learnings from Phase 1. (4 weeks)
  7. Phase 2
    • Report
    • best-performing campaigns
    • analysis of opportunities and weak signals
    • strategic recommendations for the future
  8. Renewal
    • review of the option to repeat the operation